When you book an appointment with me, that time is set aside for you. 

In order to minimize disruptions to my schedule, I require 24 hours notice to change, cancel and/or reschedule Massage Therapy appointments. If you need to cancel or change your scheduled appointment, please notify me 24 hours prior to your scheduled time by phone, email or through your online booking confirmation email.

If 24 hours is not given, the client will be responsible to pay for the full price of the scheduled appointment.

Cancellation fees are in effect to ensure that I am compensated for my time. As a busy business I often turn away clients, please keep in mind that if inadequate notice is given it is difficult to fill vacant spots, this not only negatively impacts me, but also affects my clients.

I do my best to maintain a punctual, consistent schedule. Sometimes, very rarely I might be a bit late because of traffic and other circumstances out of my control. However, your full appointment time will be completed even if I need to stay longer.

Please be aware that when booking an appointment on the same day, it is considered set, and if changed, cancelled or rescheduled at any point after it is made, the client is responsible for paying for the full price of the appointment.

                                                     Thank you for your understanding and compliance.